Crime and Punishment: Apple will pay a fine of $ 27 million for reducing the performance of old iPhone
Today, the French government organization DGCCRF (Direction générale de la concurrence, de la consommation et de la répression des fraudes – General Directorate for Competition, Consumer Affairs and Anti-Fraud) announced that Apple will pay a fine of $ 27.4 million (25 million euros) in connection with the iOS update, which limited the performance of aging devices. The company will also need to post clarification on its website within a month.
A couple of years ago, Apple released an update for iOS (10.2.1 and 11.2), which introduced a new “feature” for older devices. If the battery lost its original capacity, Apple's firmware artificially reduced the performance of the device so that the battery did not experience rapid energy consumption. The result of these power surges would be that your iPhone might suddenly shut off.
Although from a technical point of view this function has a reasonable idea, Apple decided not to inform users that it limits the performance on some devices. The company apologized and introduced a new feature called “Battery Health”, which allows you to check the maximum battery capacity and whether your iPhone is able to achieve its maximum performance.
That was the problem. Many users may have noticed that their smartphone is slower when they use the device "to the fullest." But they did not know that replacing the battery would fix this. Some users could buy a new iPhone, despite the fact that their existing smartphone worked just fine.
DGCCRF also notes that iPhone users cannot roll back the firmware to a previous version, which means that iPhone users did not have the opportunity to remove this “feature”, which reduces the performance of the device.
Apple agreed to resolve the issue by paying a fine of € 25 million and admitting its misconduct by a statement posted on the company's official website.